Policy & Agreement
Deposit: We require a $25 non-refundable deposit to reserve bounce rentals.
Payment Terms: ZnZ's LLC requires a $25 deposit to reserve bounce rentals. The balance is due 72 hours prior to the event. Payments must be made by debit or credit card.
Cancellation: If Lessee needs to cancel they can do so at least 72 hours to the event. Payment and any refunds are forfeited if canceled after setup has begun.
If you have an event that is canceled because of bad weather, your non-refundable deposit of $25 be put towards another event one year from your original date. Event rentals will determine whether a rescheduled event can be held at the time of notification of the postponement.
Weather Policy: In the event that inclement weather prevents the event from taking place more than 7 days prior, lessee will receive a full refund less the $25 non-refundable deposit. However, once equipment is delivered and/or set up, payment must be made in full regardless of use due to unforeseen weather conditions, disruption of electrical service, or any other unfavorable conditions.
It is ZNZ'z LLC's right not to perform outdoor engagements when weather conditions would be detrimental to the equipment and/or cause safety concerns for the lessee. This included but is not limited to wind, rain, or mud. A suitable location should be reserved as an alternative site in the event of poor weather conditions.
If the weather is questionable ZNZ's LLC will contact the lessee prior to delivery. The deposit will be refunded if the lessee is made to cancel by ZNZ's LLC due to weather conditions.
As an alternative ZNZ'z will offer an indoor bounce house if there is a suitable location.
Damage Policy: In the event that any equipment is damaged, vandalized, or stolen during this agreement and any extension thereof, ZNZ'z (lessor) will be reimbursed for the full replacement value or for the cost of repairing the equipment.
Damage fees vary but range from:
Cleaning: $200
Damage: Up to $1000
$1000+ if the unit is not repairable or stolen (loss)
Delivery & Pickup: The delivery and pickup will take place 1 hour before and 30 minutes after the rental time.
Set up Area: All equipment must be operated over a smooth or compatible surface, such as grass or dirt. The equipment will NOT be set up on rough surfaces, such as rocks, gravel, bricks, glass, cement, or any other jagged objects that cause damage to the equipment.
It is the responsibility of the lessee to ensure that ample room is available for rented equipment to be set up and that there is a clear pathway to the setup area prior to ZNZ'z LLC arriving at the property.
If ZNZ'z deems it unsafe for participants to operate equipment and/or if the setup area is inadequate, the lessee forfeits payment and any refund.
Right to Enter: ​Lessee agrees that the company may enter the premises at any time to repossess the equipment.​
Safety Instructions
No food, drink or chewing gum on or around the Inflatable. This will avoid a choking risk and keep u​nit clean.​ (Please note if the Inflatable is collected in a dirty condition then the person hiring it will incur a cleaning charge)
Shoes, glasses, jewelry, and badges MUST be removed before using the inflatable to avoid injury to people using the equipment and harm to the Inflatable.
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NO face paints, party poppers, colored streamers, or SILLY STRING to be used either on or near the Inflatable. (Please note these products will cause damage to the Inflatable that cannot be repaired)
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Only 1 rider was allowed at the top of the water slide at a time.​
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​ZNZ'z LLC is not responsible for striking or damaging any underground utility lines/devices (including but not limited to electrical, plumbing, sprinkler, etc.). It is the lessee’s responsibility to tell the Rental Company where the inflatable is to be set up and have any underground utility lines marked prior too.
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Climbing, hanging, or sitting on walls is dangerous and must not be allowed.
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A responsible adult must supervise the inflatable at all times.
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Always ensure that the Inflatable is not overcrowded, and limit numbers according to the age and size of children using it. Try to avoid large and small children from using it at the same time.
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Ensure Children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.
No pets, toys or sharp instruments on the inflatable at any time.
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Please ensure that Children are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets.
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THE MOST IMPORTANT RULE: DO NOT let children play on the inflatable without Adult supervision. Adult supervision is necessary to enforce these rules for safe operation of the Inflatable.
Rental AGreement & Safety Checklist
Tap the button below to access your rental agreement. Complete and email to ContactUs@znzzrentals.com 48 hours prior to your event.